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Summary

I am doing job as a System Support Engineer at Bullehshah Packaging Pvt Ltd.Layer 1, layer 2 supportActive Directory configuration Group Policies DNS DHCP configurationServer Installation 2008, 2012, 2016, 2019, Linux, Ubuntu, CentOSVmware installation, Hyper-V Data Centre Monitoring Remotely & Physically SupportEmail to Vendors for Internet running operations 24x7 support Setting up user accounts, permissions and passwords End User Support Citrix base MS office Inventory Maintain Branch Expansions I have 6 years experience in above mentioned fields.Cisco switches configurationMikrotikSAP BasisSquid Proxy Server managing Laptop computer Installation

Projects

Internet Proxy Server
Bio Metric Laptop Distribution
Branch Expansion
Inventory Of Region Branches
VDI DEPLOYMENT Citrix Based Upgradtion

Experience

Company Logo
IT Support Engineer
Bullehshah Packaging Pvt Ltd
Nov 2021 - Present | Lahore, Pakistan

IT Support EnginnerManaging Firewall for user InternetManaging Mailenable Hybrid ServerManaging O365Managing AD, DHCP, DNS ServerManaging End User ComplainsManaging SAP related IssuesManaging Kaspersky Security Centre ServerManaging Wsus Server
Managing SAP Server 
Internet Squid Proxy Server
SAP Basis 
Backup and Replications of Server Managing
Wireless LAN Network Managing

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Technical Support Engineer
KK Networks (Private) Limited
Jan 2021 - Oct 2021 | Lahore, Pakistan

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Company Logo
System Support Engineer
Faysal Bank Limited
Dec 2016 - Dec 2020 | Lahore, Pakistan

Layer 1
Layer 2
System support
Hardware troubleshooting
Software troubleshooting

Company Logo
System Support Engineer
Lulu Group International
Jan 2013 - Jan 2016 , Oman

Remotely support
Hardware configuration
Software compatibility

Education

University of the Punjab
Bachelors, Bachelors in Arts, Bachelors‎
English
Grade B
2011

Skills

Expert 365 Windows
Expert Access Networks
Expert Active Directory
Expert Application Networking
Expert Architectural Hardware
Beginner Asterisk
Beginner Audit Assignment Handling
Intermediate Auto Cad
Beginner Azure AD
Expert Backup and Replication
Expert Backup Restore
Intermediate BGP Mikrotik Configurations
Expert C Problem Solving
Intermediate Campus Management
Expert CCNA
Beginner CCNP Security
Intermediate CCTV-NVR
Intermediate Cisco
Intermediate Cisco Firewall Security
Expert Cisco Networking Devices Command
Intermediate Cisco Routers Knowledge
Beginner Cloud Infrastructure
Expert Communication Skills
Expert CommunicationSkills
Beginner CompTIA
Expert Computer Hardware Installation
Expert Computer Network Operations
Expert Computer Operations
Expert Computer Technologies
Expert Control Points Knowledge
Beginner Coordination Abilities
Beginner Coordination Skills
Intermediate CPanel
Expert Customer Oriented
Expert Data Backup Solutions
Beginner Data Center Management
Beginner Data Governance
Beginner Database Management
Beginner Database Servers
Expert Desktop Support
Expert DHCP
Expert DHCP server
Expert Distribution Team Management
Expert DNS Management
Expert DNS Server
Expert DNS Server Active Directory
Expert Domain Controller
Beginner DVR
Intermediate DVR Configuration
Intermediate Equipment Maintenance

Languages

Expert Urdu
Intermediate English

Companies Followed

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